Effective Date: 1/19/2026
Last Updated: 1/19/2026

Lasting Memori (“Lasting Memori,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, or interact with us, including via phone calls and text messages (the “Services”).

Company Contact Information
Legal Name: Lasting Memori LLC
Address: 850 E 5600 S, Murray, UT 84107, USA
Email: [email protected]
Phone: (801) 290-2354

1) Information We Collect

A. Information you provide

We may collect information you provide directly, such as:

Name, email address, phone number, business name

Account credentials (if applicable)

Information you submit through forms (e.g., quote requests, demo bookings)

Content you upload or submit (e.g., design details, text, photos, memorial content)

Payment-related information (handled by our payment processor; we typically do not store full card numbers)

B. Information collected automatically

When you use the Services, we may collect:

Device and browser information (IP address, device type, browser type)

Usage data (pages visited, time spent, clicks, referring/exit pages)

Cookies and similar tracking technologies (see Section 6)

C. Communications data (calls/texts/emails)

If you communicate with us, we may collect:

Call and SMS metadata (time, date, duration, number)

Message content you send to us

Call recordings and transcripts if call recording is enabled (where permitted by law)

2) How We Use Information

We use information to:

Provide, operate, and improve the Services

Respond to inquiries, requests, and support needs

Schedule demos/appointments and send confirmations/reminders

Deliver requested content (e.g., design previews, memorial pages)

Process payments and manage subscriptions (if applicable)

Send service-related communications (account notices, security alerts)

Send marketing communications (where permitted), and allow you to opt out

Protect against fraud, abuse, and security incidents

Comply with legal obligations and enforce our terms

3) How We Share Information

We may share information:

With service providers who help us run the Services (e.g., hosting, analytics, email/SMS/voice providers, customer support tools, payment processors)

With your instructions (e.g., sharing a memorial page link you generate)

For legal reasons if required by law, subpoena, or to protect rights/safety

In business transfers (merger, acquisition, or sale of assets)

We do not sell your personal information in the traditional sense.

4) Text Messaging and Phone Calls (SMS/Voice)

If you provide a phone number and opt in (or otherwise consent where required), we may send:

Appointment confirmations and reminders

Account/service notifications

Support messages

Marketing messages (only where permitted)

Message frequency may vary. Message and data rates may apply.
You can opt out of SMS at any time by replying STOP. For help, reply HELP or contact us at [email protected].

Call Recording: Calls may be recorded and/or transcribed for quality assurance, training, and support, where permitted by law. If you do not want a call recorded, please tell us before the call proceeds.

5) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.

6) Cookies and Tracking

We may use cookies and similar technologies to:

Keep you logged in (if applicable)

Remember preferences

Understand site usage and improve performance

Measure marketing effectiveness

You can control cookies through your browser settings; disabling cookies may affect site functionality.

7) Your Choices

Depending on where you live, you may have rights to:

Access, correct, or delete certain personal information

Object to or restrict certain processing

Opt out of marketing emails (use the unsubscribe link)

Opt out of SMS (reply STOP)

To make a request, contact us at [email protected].

8) Children’s Privacy

The Services are not intended for children under 13 (or under 16 in some regions). We do not knowingly collect information from children.

9) Third-Party Links

Our Services may link to third-party sites. We are not responsible for their privacy practices.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest revision. Continued use of the Services means you accept the updated policy.

11) Contact Us

Questions? Contact: [email protected]
Address: 850 E 5600 S, Murray, UT 84107, USA